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Getting started
Setting up your firm (logo, template, team)
Four steps make LendPacket feel like YOUR firm's portal:
- Add your logo and brand color — Settings → Borrower portal branding. Every borrower email and the upload portal carry your branding; LendPacket appears only in a small footer.
- Pick or customize a template — Templates. Clone a built-in template and adjust it to your credit box (see the template articles).
- Invite your team — Team → Invite. Roles control what each person can do.
- Send your first request — Files → New loan file.
Each step takes a minute or two. The sample demo file in new accounts is safe to experiment on — closing or deleting it costs nothing.